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Solution Operations Lead - Indirect TAX (KDN)

  • Work model

    Hybrid

  • Location
    Wrocław

    • Check our requirements

    • strong Operational Leadership: Proven ability to lead and manage operational aspects of a complex business, ensuring efficient execution of "run the business" activities
    • Commercial Savvy: A deep understanding of business performance metrics, financial planning & analysis, and P&L management in a professional services environment
    • strategic Thinking: Ability to quickly grasp a business, identify key drivers, and develop strategic plans to drive operational change and achieve goals
    • project Management: Experience leading and driving transformational projects, particularly those focused on operational improvements
    • executive Presence and Communication: Excellent communication skills, including business storytelling, and the ability to present complex information clearly and concisely to senior stakeholders
    • collaboration and Influence: Strong interpersonal skills, with the ability to build relationships, collaborate effectively, and influence others across different teams and cultures
    • continuous Improvement Mindset: A passion for finding ways to improve quality and efficiency, and a willingness to embrace change
    • the ideal candidate will be a highly motivated and results-oriented leader with a strong operational background, a commercial mindset, and a passion for driving positive change within KPMG
    • a good understanding of KDN's IDT solution/or indirect tax experience, its complexities, and its operating model would be advantageous
    • KPMG Mindset: A strong understanding of KPMG's culture and values, including a "Member Firm Mindset" that emphasizes commercial growth, automation, efficiency, and continuous improvement
    • global Experience: Comfort working in a global environment with diverse cultures and time zones
    • Financial Planning & Analysis (FP&A) Background: Experience in FP&A or a related role (e.g., CPA/CA) is highly beneficial
    • Transformation Mindset: A willingness to be part of KPMG's transformation journey and embrace new ways of working in professional services
    • PowerPoint and PowerBI Proficiency: Ability to use these tools to create compelling presentations and data visualizations

    Discover the tasks that are waiting for you

    • leader overseeing the business execution of KDN's global IDT solution, with a strong focus on "run the business" levers across the entire team supporting KDN IDT
    • leads the gathering of materials and assists the Solution Owner in presenting a clear story about all the business performance elements of the Solution, including its health
    • leads the annual planning process for IDT and ongoing reforecasting, monitors actuals versus plan, conducts analyses on engagement profitability, DSO, lock-up, utilization, trajectory (including sales pipeline, backlog of won-deals in transition, and transition-outs), etc., and drives execution of various levers to optimize the resulting opportunities and risks
    • working closely with the KDN/IDT Solution Owner, the Operations Lead facilitates IDT leadership meetings with key stakeholders, including but not limited to: KDN's Head of T&L and its COO, KDN's CEO and its COO, KPMG International's Global Head of Indirect Tax, and the Global COO of KPMGI for T&L
    • responsible for defining and managing key business performance metrics impacting the IDT Solution
    • ensures critical business performance levers driving top and bottom-line impact are executed effectively, so the revenue and contribution margin plans for a business are met or exceeded 
    • ensures that the expected pipeline of revenue is in line with the planned staffing and drives the execution of needed adjustments accordingly
    • brings a structured framework to a Solution's business plan for the year, including calling out the key metrics, which are reported monthly
    • leads and motivates teams to achieve project goals, as applicable
    • support the Solution Owner and the others on his/her leadership team in developing analysis to arrive at key strategic decisions for the Solution (e.g. integration plan for IDT operations in Poland and Hungary)
    • driving key “run the business” transformational projects for a given solution. For example, the roll-out of engagement management-based roles and responsibilities to help transform how engagements are managed across KDN

    Find out what we have for you

    • hybrid work - you choose the location!
    • extensive training package - benefit from Degreed and LinkedIn Learning platforms, technical training, and Microsoft certified training courses
    • buddy support - your mentor will guide you through KPMG
    • referral programme - get an extra financial bonus for successfully recommending a friend for a job
    • mentoring programme - plan your career path consciously
    • cafeteria package - choose the benefits that interest you, such as MultiSport card, cinema and theatre tickets, vouchers and discounts
    • private medical care, additional insurance and a wellbeing programme - take care of yourself and your family
    • participation in industry events
    • trips and team-building events - we will organise and finance the building of team relations
    • days off for volunteering - take advantage of 2 extra days off and a grant for charitable activities
    • Christmas gifts or bonuses – we remember about the nice gestures

    Our recruitment process

    Get to know the team better

    The world of global advisory, audit and tax compliance services for large multi-nationals is rapidly changing and heavily dependent on technology. The KPMG Delivery Network (KDN) is a KPMG special purpose member firm offering a way for clients to leverage KPMG top talent and technology platforms through regional teams of specialists, enabling economies of scale and a new way of working that expands beyond local capability.

    KDN Tax & Legal’s solutions (e.g. Indirect Tax Compliance, Global Mobility Services, Legal Managed Services, Transfer Pricing, etc.) each operate like a standalone business within the KDN member firm. The KDN Global Solution Owner acts like a “mini-CEO” of the respective KDN Solution. In that capacity, a KDN Global Solution Owner is the Head of that Solution (Service Line) within KDN, accountable for the overall business performance of the solution, including quality, client centricity, technology and process innovation, and its P&L.

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