IT Delivery Supervisor

  • Location
    Warszawa
  • Work model
  • Our requirements

     

    • Minimum 3 years of experience in IT departments or IT service delivery environments
    • Bachelor’s degree from an accredited college or university
    • Strong understanding of the Software Development Life Cycle (SDLC)
    • Very good written and verbal communication skills
    • Experience working effectively in an international environment with both internal and external stakeholders
    • Practical knowledge of Agile and ITIL methodologies (certifications will be considered an asset)
    • English and Polish proficiency at C1 level
    • Excellent interpersonal and communication skills, with the ability to build strong relationships and foster an effective working environment

    Nice to have

    • Experience in business development, solution development, project management, and project delivery
    • PMP, Certified Business Analyst and/or ScrumMaster certification

    Tasks

    • Manage and execute multiple projects or initiatives, ensuring high-quality delivery on time and within budget
    • Define deliverables, objectives, constraints, and assumptions throughout the full lifecycle of IT projects and programmes
    • Plan and reprioritise tasks and timelines in response to changing business requirements
    • Coordinate cross-functional teams to deliver high-quality support and advisory services to internal clients
    • Identify and implement process improvements using innovative and creative approaches
    • Analyze available options and recommend appropriate solutions supported by clear rationale and justification
    • Build and maintain effective relationships with client groups and stakeholders
    • Develop expertise in IT Service Delivery and maintenance within the assigned area of specialization
    • Share knowledge with colleagues and contribute to the development of internal knowledge resources
    • Take ownership of project scope and ensure timely, high-quality delivery of outcomes
    • Proactively communicate risks and issues to leaders and stakeholders when appropriate
    • Conduct project reviews and identify lessons learned to improve future delivery quality and planning effectiveness
    • Act in line with organizational values and ethical standards, and speak up when observing conduct inconsistent with those principles 

    We offer

    • Extensive training package, including access to Degreed, Pluralsight and LinkedIn Learning, as well as technical and Microsoft-certified training programmes
    • Buddy support programme to help you smoothly navigate your onboarding journey
    • Referral programme with financial bonuses for successful candidate recommendations
    • Mentoring programme supporting conscious career development and growth planning
    • Cafeteria benefits package, including options such as a MultiSport card, cinema and theatre tickets, vouchers, and discounts
    • Private medical care, additional insurance, and wellbeing initiatives for you and your family
    • Additional days off for volunteering activities, together with grants supporting charitable engagement

    Get to know the team better

    The KPMG CEE OneIT Delivery and IT Portfolio deprtment is one of the crucial parts of KPMG IT organization with significant impact for solutions delivery of IT Solutions for KPMG in Poland and for the entire CEE. We are seeing tremendous client demand and looking forward to it, so we do not anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you are looking for a firm with solid team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in KPMG CEE OneIT Delivery and IT Portfolio Team. 

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